Public Administrations

Public administrations are undergoing a process of transformation and innovation of the services offered to citizens and businesses, especially through the use of digital technologies, with the aim of increasing efficiency, decreasing distances between public bodies and users and facilitating access to services.

However, when talking about digital and IoT systems and, more generally, web platforms, we cannot fail to consider the related cyber threats. Recent hacker attacks on public bodies, including courts, universities and public entities, show that there is still a long way to go to ensure adequate levels of IT infrastructure security.

With the coming of digitalization, the key assets to protect are sensitive citizen data, and their management and storage. It is therefore necessary to invest in the preparation and training of staff entrusted with data management, and the development and maintenance of IT systems.

For the many services offered to citizens, web platforms (INPS etc) become attractive preys for cyber criminals, and must be properly protected against any attacks aimed at slowing down or interrupting the delivery of services offered (DDoS, ransomware).

Sensitive data - this time in their "physical" form - must also be appropriately protected to prevent theft and unauthorized removal. An effective system of access control and perimeter protection of buildings is therefore essential. It is also necessary to protect buildings and public places, such as squares or parks, against vandalism.

Lastly, with the Coronavirus emergency, managing access to public buildings has become a fundamental issue, as it must guarantee the customers’ and employees’ safety, whilst preventing the formation of queues and gatherings.